777jo's Privacy Policy
Your personal information is our highest priority. This page explains in detail how we collect, use, and protect your data.
Introduction & Purpose of This Policy
This document is a complete description of our data management policy.
This privacy policy is the latest version. We may update it as needed, and users will be notified of any changes.
777jo is a trusted online entertainment platform in Bangladesh. We place the highest priority on our users' privacy. This privacy policy explains how we collect your personal information, the purposes for which we use it, and how we keep it safe.
By using our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform and contact our support team.
777jo uses industry-leading SSL encryption and security technology to protect all users' data. Your trust and confidence are our most valuable asset.
What Information We Collect
Various types of information are collected during registration and use of the 777jo platform. Below is a breakdown by category:
Personally Identifiable Information
The following information is collected for account creation and identity verification:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or other identity document details (when required)
Financial & Transaction Information
The following information is collected for secure payment processing:
- bKash, Nagad, or Rocket mobile wallet number
- Deposit and withdrawal transaction history
- Account balance and bonus information
- Transaction dates and amounts
Usage Information & Activity
Information collected to improve the quality of the platform:
- Gaming history and preferred games
- Betting details and win/loss records
- Login times and session duration
- Browsing patterns on the platform
- Features used and pages visited
Technical & Device Information
Information automatically collected to ensure security:
- IP address and geographic location
- Browser type and version
- Operating system information
- Device identifier (Device ID)
- Cookies and session data
Purpose of Using Information
777jo uses your information only for lawful and specific purposes. Each purpose is clearly stated below.
Account Management & Security
Creating, verifying, and securing your account; preventing unauthorized access; and detecting fraudulent and deceptive activity.
Payment Processing
Safely completing deposit and withdrawal transactions through bKash, Nagad, and Rocket; maintaining transaction records; and resolving financial disputes.
Customer Support
Resolving your questions and issues; providing effective support via live chat and email; and continuously improving the quality of service.
Platform Development
Analyzing user preferences to improve the platform's games and features; making the user experience easier and more enjoyable.
Communication & Notifications
Sending important account-related notifications; informing you about bonuses and promotional offers (with your consent only).
Legal & Regulatory Compliance
Complying with applicable laws and regulations; ensuring responsible gaming; and following Anti-Money Laundering (AML) policy.
Sharing Information with Third Parties
777jo never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the specific circumstances below:
Service Provider Partners
Limited information is shared with trusted third parties for payment processing, technology services, and customer support. These partners operate under strict confidentiality agreements and may only use this information to provide the specific services assigned to them.
Legal Obligations
Information may be provided to authorities when required by court order, government investigation, or legal process. In such cases we always comply with applicable law and make every effort to protect your privacy as much as possible.
Fraud Prevention & Security
Relevant information may be shared with concerned authorities or industry bodies to prevent and investigate fraudulent activity, money laundering, or other illegal activity.
Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such situations users will be notified in advance and protection equivalent to this privacy policy will be ensured.
Cookies & Tracking Technologies
The 777jo platform uses cookies and similar technologies to function properly and to improve your experience. Below is a description of the different types of cookies:
Essential Cookies
These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, verify security, and store form data. There is no option to disable these cookies because the site will not work properly without them.
Functionality Cookies
These cookies are used to remember your preferences and settings. For example, they save language preferences, display settings, and gaming preferences to provide a smoother experience in future sessions.
Analytical Cookies
These cookies are used to collect information about how the platform is used. This information is used to understand which pages are most visited, how users navigate, and where issues arise.
Cookie Controls
You can manage or delete cookies by changing your browser settings. However, disabling certain cookies may cause some features of the platform to stop working properly. Refer to your browser's help section for specific browser settings.
Data Protection Measures
777jo uses industry-leading security technology to protect your information. The following measures are always active:
SSL Encryption
All data sent to and received from our platform is protected by industry-standard SSL (Secure Sockets Layer) encryption technology. This ensures that your personal and financial information remains completely secure during transmission.
Secure Data Storage
Your information is stored on secure servers with strict access controls. Passwords and sensitive information are always stored in encrypted form. Regular security audits are conducted.
Staff Access Controls
Only authorized staff can access your personal information, and they are only granted access to the information needed to carry out their responsibilities. All staff receive regular training on privacy and data protection.
Regular Security Monitoring
Our security team monitors systems around the clock and immediately investigates any suspicious activity. If a security breach occurs, action is taken in accordance with a rapid response protocol and affected users are notified.
Your Rights & Controls
You have the following rights regarding your account at 777jo. Contact our support team to exercise these rights.
Right to Access Information
You have the right to know what information we have collected and stored about you. Upon request, we will provide a copy of the information we have collected about you.
Right to Correct Information
If any information stored about you is incorrect or incomplete, you can request that it be corrected. We will make the correction as quickly as possible.
Right to Delete Information
In certain circumstances you have the right to request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing transactions.
Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. After you object, we will stop the processing.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Restrict Processing
In certain circumstances you have the right to request that the processing of your personal information be restricted, such as while a dispute about the accuracy of the data is ongoing.
Data Retention Period
Active Account Data
We will retain all your information for as long as your account is active. This information is necessary to provide you with uninterrupted service.
Data After Account Closure
Some information is retained for a specified period even after an account is closed. Financial transaction records must be kept for a longer period due to legal obligations. Information necessary for fraud prevention and dispute resolution is also retained for a specified period.
Data Deletion Process
When the retention period expires, or upon your request (where there is no legal obligation), data is securely deleted or anonymized. This process ensures that unnecessary data is not retained.
Protecting Minors' Privacy
777jo is an adults-only platform. This service is intended only for users aged 21 and above. We do not knowingly collect any personal information from minors.
If we become aware that a minor has used our platform and provided information, we will immediately delete that information and close the associated account. If you suspect that a minor is using our platform, please contact us at [email protected].
Policy Changes & Updates
Change Process
777jo reserves the right to update this privacy policy as needed. Changes may be made to this policy due to business changes, new services, legal requirements, or technological developments.
Change Notifications
For significant changes, we will send a notification to your registered email address and display a clear notice on the platform. For minor changes, this page will be updated.
Consent to Changes
Continuing to use the platform after an update will be considered as your consent to the revised privacy policy. If you disagree with the changes, you have the right to close your account and stop using the platform.
Privacy Contact
If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We are available 24/7 to assist you.
Privacy Contact
Contact us for any request related to your information, such as data access, correction, or deletion:
You can also reach us via 24/7 live chat.
We provide support in both Bengali and English.
Request Processing
We will process any request related to your information as quickly as possible. Additional information may be requested to verify your identity — this is solely to ensure your security.
All your requests will be handled with confidentiality and you will be kept informed of the progress of your request.
For more details, visit our FAQ page or read our About Us page.